About Us

XANTIA S.A.S. is an outsourced sales call center with offices in different countries. We work in CIS countries, Europe, Africa and Asia.

• We are a call center

  

  There are many solutions on the market today that provide companies with IP-based communications, and XANTIA S.A.S. is one of the best on the market.

  We provide customer engagement and service, as well as technical support through several channels at once. The company has sites in many European countries and cities of Ukraine. Our contact centers are available in more than 15 languages.

  Among clients of XANTIA S.A.S. there are biggest companies in CIS countries, Europe and Asia. At the stage of development - Latin America and Africa.

  The main types of services we provide:

  • Active sales
  • Sales support
  • Handling of incoming calls and consultations

• Our advantages

  XANTIA S.A.S. is a true marketing laboratory.

  XANTIA S.A.S. is a true marketing laboratory. We test different ways of "contacting" potential customers: we compare the effectiveness of databases, we estimate the effectiveness of different variants of service presentation and sales in the telephone mode, we analyze different communication strategies.

  XANTIA S.A.S. technology allows you to track the results in percentages, customers and sales. You get the exact data about the market reaction to your offers and therefore you can plan any advertising campaign or promotion with confidence in its result.

  

• Modern technologies

  

  We use advanced technologies that allow us to maximize the quality of our clients. These are:

  • traditional phone technology and VoIP support
  • integration with corporate systems (CRM, Service/Help Desk)
  • integration with external systems at different stages of call handling
  • intelligent call recording
  • monitoring and dynamics
  • control events
  • analytical statistics module